Terms & Conditions
Welcome to Siyah Maison Official
These Terms & Conditions ("Terms") govern your use of our website https://siyahmaison.com/ and services provided by Siyah Maison Official ("we," "us," or "our"). By accessing or using our website, you agree to comply with and be bound by these Terms.
1. General Information
Siyah Maison Official is a fashion brand offering curated collections of stylish, contemporary clothing. Our products are available for purchase through our official website and Instagram page.
2. Orders & Payments
- All prices are listed in Qatari Riyal (QAR) unless otherwise stated and may change without prior notice.
- Orders are confirmed once full payment is received.
- We accept various payment methods, including debit/credit cards and local payment gateways available in Qatar.
- Customers are responsible for providing accurate billing and shipping information at checkout.
3. Shipping & Delivery
- We provide local and international shipping. Delivery time depends on your location.
- Shipping fees are calculated during checkout.
- We are not responsible for shipping delays caused by the courier or customs.
- Tracking details will be provided where applicable once your order is dispatched.
4. Returns & Exchanges
- All sales are final.
- We do not accept returns or refunds unless the item is damaged or incorrect.
- If your item is damaged or incorrect, you must contact us within 24 hours of receiving it with your order number and photos.
5. Product Information
- Product colors may slightly vary due to screen differences.
- Sizing is approximate; please check the size guide before placing your order.
6. Intellectual Property
- All content on our website and Instagram page is the intellectual property of Siyah Maison Official and may not be used without permission.
7. Privacy
- We respect your privacy. Your personal data is used only to fulfill your order and is kept secure.
- We do not share your data with third parties unless required by Qatari law.
8. Limitation of Liability
Siyah Maison Official is not liable for any indirect or consequential damages arising from the use or misuse of our products or website.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Updates will be posted on this page.
10. Contact Us
For questions regarding these Terms, please contact us via:
Instagram at @siyah.maisonofficial
Phone Number: 0097460040506
Address: Doha, Qatar
